For small stores
Custom
Start with a focused support workspace and core operational controls.
- 2 seats included
- 1 store connection
- Shared inbox
- Customer timeline
- Order actions
- Basic reporting
- Email support
Pricing
Simple packaging for support teams that need operational depth.
Terri pricing is structured around team size, store complexity, and workflow depth. Billing is intentionally left non-transactional in this build, but the packaging and product positioning are complete.
Monthly
Annual
Display only. Purchasing is disabled.
For scaling teams
Custom
Deeper routing, verification, permissions, and developer tooling for support operations.
- 10 seats included
- Multiple store connections
- Automations
- Advanced permissions
- Age verification workflows
- API access
- Webhooks
- Priority support
For complex operations
Custom
Custom rollout, governance, extension work, and data controls for larger organizations.
- Unlimited or custom seats
- SSO / SAML
- Custom extensions
- Advanced audit logging
- Dedicated onboarding
- SLA support
- Custom compliance options
- Sandbox environment
Add-ons
Extend the platform where needed.
Extra seats
Scale team access without changing the rest of the workspace configuration.
Verification volume
Expand age-check or identity verification capacity for higher-risk order flows.
Premium connectors
Roll out additional commerce, inbox, or risk integrations around the Terri core.
White-glove onboarding
Get a guided migration, workspace design pass, and rollout assistance for support teams.
Feature comparison
Transparent capability matrix.
Capability
Starter
Growth
Enterprise
Shared inboxIncludedIncludedIncluded
Order actionsIncludedIncludedIncluded
Customer timelineIncludedIncludedIncluded
AutomationsBasicAdvancedAdvanced
Age verification workflowsOptionalIncludedIncluded
API and webhooksOptionalIncludedIncluded
Roles and approvalsBasicAdvancedAdvanced
Sandbox and custom retention——Included
FAQ
Common pricing questions.
Can I buy from this page today?
No. This is a polished pricing template only. Billing and checkout are intentionally disabled.
Do plans include integrations?
Yes. Packaging changes by seat count, workflow depth, compliance needs, and connector complexity.
Does Enterprise cover custom extensions?
Yes. Enterprise is the lane for custom integrations, rollout planning, and deeper governance requirements.
Can I keep the self-hosted path separate?
Yes. Terri can be packaged with a hosted workspace and a separate self-hosted deployment path later.
Next step
See the product before you set pricing.
The demo and dashboard already communicate the platform shape clearly, even without billing enabled.